ISP Network Management Practices Disclosures

Net Neutrality laws have been repealed and replaced with the Restoring Internet Freedom Order. According to the FCC, each ISP is required to either file disclosures to the FCC, or make them readily available on a public website. From the FCC website:

In accordance with the FCC’s Restoring Internet Freedom Order, Internet service providers (ISPs) are required to publicly disclose information about their network management practices, performance characteristics and commercial terms of their broadband Internet access services.

Collected here are summaries of the internet broadband disclosures we have found on the websites of ISPs. Find your ISP below to see whether they engage in throttling, blocking, censorship, zero-rating, or other non-neutral network practices. This page is a work in progress, as the process of reading and analyzing each disclosure is time-consuming. If you would like us to focus on your ISP next, please contact us.

AT&T Internet Services & AT&T Wireless

According to the AT&T website, they engage in standard congestion management practices as well as reduced data speeds and increased latency specifically for customers with AT&T unlimited mobile data plans during times of congestion.

They have deployed a video optimization technique called “Buffer Tuning”, which optimizes downloads (not streams) of videos in the browser to minimize data usage. AT&T also offers a feature called Stream Saver, which reduces the quality of streamed video to about 480p, allowing less data to be used. Finally, AT&T employs a product called “sponsored data“, which allows content providers to subsidize the data usage costs that would otherwise be incurred by the user. Sponsored data, in practice, is nearly identical to paid zero-rating.

No, AT&T does not favor certain websites or internet applications by blocking or throttling lawful internet traffic on the basis of content, application, service, user, or use of nonharmful devices on its broadband internet access services.

AT&T claims to not throttle or block any websites or applications based on the content or the provider of content, except in the case of a security threat. They do not sell favored access, but do have a number of internal products, including public safety products that may receive priority during emergencies or otherwise congested network conditions.

Eastex Telephone Cooperative, Inc.

According to the Eastex website, they do not block or throttle content or engage in paid prioritization, but they do engage in “congestion management” for practical reasons and reserve the right to block illegal content or devices that are harmful to the network.

So long as traffic is not malicious or harmful to its network, Eastex does not block certain applications or classes of applications sourced from, or destined to, the public Internet. Rather, Eastex strives to provide the best customer experience for all types of applications.

Notice something weird with your Eastex connection? Report it here.

Xfinity

According to the Xfinity website, they do not throttle or block any content, application, service or non-harmful device.

Comcast does not degrade or impair access to lawful Internet traffic on the basis of content, application, service, user, or use of a non-harmful device. Comcast does engage in reasonable network management practices described below and in our Network Management Information Center

Notice something weird with your Xfinity connection? Report it here.

 

If you would like us to add your internet service provider, please contact info@ispreport.net with as much detail as you can about their practices or disclosures.